Terms and Conditions

Welcome to Boutique Chohra, your trusted source for wedding attire, luxury clothing, and expert styling content. Please read these Terms and Conditions carefully before using our website at www.Boutique-Chohra.com, operated by Boutique Chohra.

By accessing or using our Website, you agree to be bound by these Terms. If you do not accept all the terms and conditions stated on this page, you must not use our Website or services.

2. Service

Boutique Chohra is a digital platform that offers wedding and luxury clothing, styling content, and a community for those seeking timeless elegance. By using our service, you agree to be bound by these Terms and additional referenced terms.

3. Eligibility

To use this Website, you must be at least 18 years of age or have the permission of a parent or legal guardian. By using our Website, you represent and warrant that you meet this requirement.

4. Account Registration

To access certain features of the Website or make purchases, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account and password.

• Provide accurate, current, and complete information.
• Maintain confidentiality of your account and password.
• Accept responsibility for all activities under your account.

5. Product Listings and Orders

All products displayed on the Website, including bridal wear, luxury garments, and accessories, are subject to availability. We make every effort to ensure that product descriptions, images, sizing, and prices are accurate, but we do not guarantee that all details are error-free.

Ordering

• Orders are considered an offer to purchase and are subject to acceptance by us.
• Once your order is placed, you will receive an order confirmation email.
• We reserve the right to refuse or cancel any order at any time for reasons including product availability, pricing errors, or suspected fraud.

Pricing

All prices are listed in DA and are inclusive/exclusive of VAT as applicable. We reserve the right to modify prices at any time without prior notice.

6. Payment

We accept payment via secure and trusted payment gateways, including credit/debit cards and cryptocurrencies. Your payment details are processed securely.

• Credit/Debit Cards

7. Shipping and Delivery

We ship to most international destinations. Delivery times and shipping costs vary depending on your location, selected shipping method, and whether the item requires custom tailoring or alterations.

• Estimated delivery dates are provided for convenience and are not guaranteed.
• Delays caused by customs clearance or local postal services are outside of our control.
• Made-to-order and bridal pieces may require additional processing time before shipment; estimated timelines will be communicated at the time of order.

8. Returns, Refunds, and Exchanges

Return Eligibility

• Items must be returned within 14 days of delivery.
• Items must be unused, unworn, unwashed, undamaged, with all original tags attached, and in original packaging.
• Wedding gowns, custom-made pieces, personalized or altered garments, and intimate apparel are final sale and not eligible for return or exchange unless defective.

How to Submit a Return Request

• Log in to your account on www.Boutique-Chohra.com
• Go to Orders and select the order.
• Click on return / refund.
• Fill out the return form with reason and any images if needed.

Once submitted, you'll receive an email confirmation, and we'll begin reviewing your application.

Refunds

Once your returned item is received and approved, a refund will be processed to your original payment method within 5–10 business days. Shipping fees are non-refundable unless the item was defective or sent in error.

9. Intellectual Property

All content on this Website, including logos, images, videos, articles, designs, text, graphics, and software, is the intellectual property of Boutique Chohra or licensed to us. You may not copy, reproduce, republish, distribute, or exploit any content without our prior written consent.

10. Blog Content and User-Generated Content

We may allow users to post reviews, comments, styling photos, and other content. By submitting content, you grant Boutique Chohra a non-exclusive, royalty-free license to use, reproduce, and display your content across our platforms.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites and encourage you to read their terms and privacy policies.

12. Disclaimer of Warranties

All products and services provided through Boutique Chohra are provided 'as is' and 'as available' without any warranties or conditions, express or implied.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Boutique Chohra shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Website, products purchased, or reliance on any content provided.

14. Indemnification

You agree to indemnify, defend, and hold harmless Boutique Chohra, its affiliates, partners, and employees from any claim or demand arising from your breach of these Terms.

15. Modifications to the Terms

We reserve the right to modify or update these Terms at any time. When we do, we will revise the 'Last Updated' date at the top of this page.

16. Termination

We reserve the right to terminate or suspend access to our Website or services at any time for conduct that we believe violates these Terms.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: